PRIVACY POLICY

Privacy policy

Last updated: November 25, 2025

Origyn Sport (“Origyn Sport,” “we,” “our,” or “us”) operates the website origynsport.com and sells sports training products, including basketballs, training equipment, and accessories. We are committed to respecting and protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have regarding your information.

This policy applies to all visitors, customers, and users of our website.

1. Information We Collect

We collect personal information to power our Shopify store, process your orders, improve our website, and enhance your shopping experience.

A. Information You Provide to Us

When you use or interact with our store, we may collect:

1. Account & Checkout Information

· Name

· Email address

· Shipping and billing address

· Phone number

· Payment details (processed securely; we do not store full credit card numbers)

2. Order Information

· Products purchased

· Order history

· Order value

· Delivery information

3. Customer Communications

· Messages sent to our customer support

· Responses to surveys or feedback requests

· Product reviews or testimonials you submit publicly

4. Newsletter & Membership Signups

If you join our free membership or submit your email for promotions, we collect:

· Email address

· Marketing preferences

We may also collect optional demographic or preference information if submitted.

B. Information Automatically Collected (via Shopify & Analytics Tools)

When you visit origynsport.com, Shopify and third-party analytics tools automatically collect:

1. Device & Usage Data

· IP address

· Browser type and version

· Operating system

· Time zone

· Device identifiers

· Pages viewed, time spent, clicks, navigation behavior

2. Cookies & Tracking Technologies

We use cookies, tags, pixels, and similar technologies for:

· Site functionality

· Shopping cart maintenance

· Analytics

· Marketing and advertising

· Performance optimization

You may manage cookie settings through your browser.

C. Information from Third Parties

We may receive limited information from:

1. Payment Providers

(e.g., Shopify Payments, PayPal, Shop Pay, Apple Pay)

2. Shipping & Fulfillment Partners

To deliver your order reliably.

3. Advertising Platforms

(e.g., Meta Pixel, Google Ads, TikTok, etc.)

4. Review & Social Platforms

If you interact with our social accounts or post reviews connected to your profile.

2. How We Use Your Information

We use your data to operate and improve our business, including:

A. Fulfillment & Customer Service

· Processing payments

· Delivering orders

· Providing delivery status updates

· Responding to customer inquiries

B. Website Operations

· Operating our Shopify store

· Monitoring performance and usage

· Improving functionality and design

C. Marketing & Communications

· Sending emails about promotions, product launches, and special offers

· Displaying personalized ads on third-party platforms

· Retargeting past visitors

· Managing membership or loyalty communications

You may unsubscribe from marketing emails at any time.

D. Legal Compliance & Fraud Prevention

· Verifying orders

· Detecting security risks

· Meeting legal and tax obligations

3. How We Share Your Information

We do not sell your personal information.

However, we may share data with trusted partners that help us operate our business:

A. Shopify (Platform Provider)

Our store is built on Shopify. Shopify processes:

· Payment data

· Account information

· Order and usage data

Shopify’s privacy policy: https://www.shopify.com/legal/privacy

B. Payment Processors

For secure payment handling.

C. Shipping & Fulfillment Partners

To deliver your orders.

D. Marketing & Advertising Vendors

Including:

· Google Analytics

· Meta (Facebook/Instagram)

· TikTok Ads

· Email service providers (e.g., Klaviyo or Shopify Email)

E. Legal Requirements

We may disclose information if required by:

· Law enforcement

· Government authorities

· Court orders

4. Cookies and Tracking Technologies

Cookies help our site remember your actions and preferences.
We use:

· Essential cookies

· Performance and analytics cookies

· Marketing cookies

· Social media cookies

You can adjust cookie preferences through your browser or opt out of many ad tracking services at:

https://optout.aboutads.info

5. Marketing, Advertising & Analytics Tools

We use tools like:

· Google Analytics

· Meta Pixel

· Shopify analytics

· Email marketing tools

These help us understand how people find and use our store, so we can improve quality and performance.

You can opt out of certain platform tracking via your account settings with Google, Meta, etc.

6. User-Generated Content (Reviews & Testimonials)

When you leave a review or submit testimonial content:

· You grant us permission to display it on our website and marketing materials.

· Your first name, last initial, rating, and comments may be displayed publicly.

· Reviews may be processed by third-party review systems.

7. Data Retention

We retain personal data only as long as needed:

· To fulfill your order

· For accounting and tax obligations

· To maintain accurate business records

· To resolve disputes or enforce our terms

You may request deletion where permitted by law.

8. International Data Transfers

If you are located outside the United States, your information may be processed in the U.S. or Canada, where Shopify and our service providers operate. We implement safeguards consistent with applicable data protection laws.

9. Your Rights

Depending on your location (GDPR, CCPA/CPRA, etc.), you may have rights to:

· Access your personal data

· Request correction or deletion

· Opt out of marketing

· Request a copy of your data (data portability)

· Restrict or object to certain processing

· Opt out of the sharing of personal data for targeted advertising

· Limit sensitive data use

Origyn Sport Customer Support
Email: kris@origynsport.com
Website: https://origynsport.com

10. Data Security

We implement industry-standard measures to protect your data, including:

· Shopify’s secure hosting and PCI-compliant payment system

· Encrypted data transmission (HTTPS)

· Access controls

· Fraud monitoring

However, no method of transmission is 100% secure.

11. Children’s Privacy

Our website is not directed at children under 13.
We do not knowingly collect data from minors.
If you believe a child has submitted data, contact us to request deletion.

12. Changes to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with an updated date.

13. Contact Information

If you have questions about this policy or your personal data, please contact: